Upon joining YWCA Greenwich, Full Members pay the Initiation Fee and the first and last month’s Membership fees in full. Monthly Membership fees shall be paid through electronic deduction from the Member’s checking account or against the Member’s credit card.

The Initiation Fee is non-refundable. It must be paid upon joining Full Membership at YWCA Greenwich. If there’s a lapse in membership for more than one year, the Member shall be obligated to pay the Initiation Fee upon rejoining. If the lapse in membership is less than one year, this fee shall be waived. Initiation Fees do not apply to Adult, Senior or Youth Affiliate Memberships, and these memberships may not be placed on freeze. Fees for Adult, Senior or Youth Affiliate memberships are non-refundable.

Full Members agree to make payment each month in full for a minimum of 12 months. After 12 months, requests for cancellation must be submitted in writing. Members can expect monthly payments for the current month’s dues to be deducted on the first or fifteenth of each month or within ten business days of their assigned draft date which is dependent on the date of sign-up. Should you choose to update or change the date of your monthly draft, you can update your Member profile online or submit a written request for a new date to the front desk. YWCA Greenwich will continue monthly charges until written request with the update or change is submitted. Once updated billing information is submitted to YWCA Greenwich, the Member agrees that the new payment information will replace the billing information previously held.

As a Member of YWCA Greenwich, you agree to pay all fees on time and to have funds available for the monthly draft where applicable. As a Member you agree to pay all costs incurred to enforce collection including, but not limited to, administrative costs and attorney’s fees. In addition, for each check or draft that is not honored, a service fee will be charged at the responsibility of the Member. Participation in YWCA Greenwich programs and access to the facilities will be suspended until full payment is received.

All Full Members must scan their YWCA Membership Card upon entering the building. Affiliate Members will be provided an ID that they must show to the Members Services Desk upon entering the building. A fee will be charged to replace a lost card. Membership Cards are issued to Members only and are non-transferable. A Member authorizing improper use of Membership Cards will have his or her family or individual Membership terminated immediately. New Membership Cards may be issued from time to time with updated scanning requirements.

Members and their guests must always wear proper clothing. Street clothes and street shoes are not permitted while using the fitness center, studios and gymnasium. In addition, shirts and athletic shoes with non-marking soles must always be worn while participating in all YWCA Greenwich athletic activities. Only sneakers or shoes with flat soles are allowed in the gymnasium, even as a spectator. Swimsuits are required for the pool. YWCA Greenwich is a smoke-free facility. Therefore, smoking is strictly prohibited in all areas inside and outside of the building. Consideration and courtesy of fellow Members as well as employees is always expected. This includes no foul language or abusive behavior.

YWCA Greenwich prioritizes the health and safety of members and non-members who may enter the facility, and we recognize that there may be individuals entering the facility who have life-threatening food allergies. Similar to the Greenwich Public Schools, we ask that members and non-members entering the facility take reasonable precautions to reduce exposure to food allergens. These precautions include: please do not bring food with peanuts, tree nuts, peanut butter or foods made with nuts or prepackaged food with a printed warning label (“may contain peanuts/tree nuts”); please do not share food with others; please clean up areas where you are eating to clean off remnant food particles; please wash hands with both soap and water if you or your child has eaten a nut product; and please observe the designated “nut free” area in the lobby near the gymnasium window and the pool balcony. Please understand that these precautions are not mandates, and that YWCA Greenwich cannot guarantee that a child or adult will not be exposed to conditions that could cause an allergic reaction. For this reason, members and others visiting the building should never assume that a food item brought into the facility by another is safe.

For the safety of all members and staff, no glass or any breakable materials, even those covered in silicone, will be allowed on the pool deck or in the fitness center.

Only service animals with the proper identification are allowed in the YWCA facility. Pets are not permitted inside the facility or outdoors on the property.

YWCA Greenwich will process applications for Membership without regard to race, creed, color, handicap status, gender, gender identity or expression, sexual orientation, or national origin. YWCA Greenwich shall, however, have the right to deny Membership to any individual if deemed necessary by YWCA Greenwich Management to protect YWCA Greenwich or the safety and health of its Members.

YWCA Greenwich has five locker rooms (Family, for those who need a shared space; Women’s, for females age 16 and over; Men’s, for males age 16 and over; Girls, for females 15 and younger and Boys for males 15 and younger). Lockers are provided for the convenience of YWCA Greenwich Members. Members using the Girls' and Boys' locker rooms shall provide their own locks. Lockers must be emptied before closing time of YWCA Greenwich on any given day. YWCA Greenwich Management reserves the right to remove all locks and any articles left in lockers overnight. YWCA Greenwich is not responsible for any items left in lockers and Members agree that any property or valuables left in YWCA Greenwich lockers is at his or her own risk. A limited number of lockers are available for rental on an annual basis in the Women’s locker room.

YWCA Greenwich is not responsible for any lost or stolen items and Member agrees that bringing personal property or valuables to YWCA Greenwich facility (including parking lots) is at his/her own risk. In the event that lost property is found, it will be placed in the lost and found bin located on the pool balcony.

Any damage to YWCA Greenwich property by a Member or Member’s children or guests shall be the responsibility of the adult Member, parent or guardian.

All Members must notify YWCA Greenwich in writing of any name, address, phone, email or membership drafting changes.

As a Full Member you may freeze your membership for a minimum of one month and a maximum of three months per calendar year. A reduced monthly fee will be charged during the freeze period. Written notice must be submitted at least 15 days prior to your next draft date. Freeze forms are available at the Member Services Reception desk. If you have paid for your membership in full upfront, then the requested freeze period will be extended to your expiration date and no freeze fees are applied.

Refund Policy : Class and activity fees are refunded when the YWCA cancels an entire course. Cancellations of classes due to inclement weather will not result in refunds or credits of class fees. When possible, the YWCA will offer make-up classes.

YWCA membership, registration, and program fees and deposits are not refundable for any reason. Participants who wish to withdraw from a class or program must apply in person and obtain a Withdrawal Application Form. If the application is approved, the YWCA will issue a credit voucher, less processing fees. When issued, the credit voucher expires one year from the date of issue. The credit can be used toward any future purchase or program registration at the YWCA.

If you wish to cancel your Full Membership Agreement, your request to cancel must be a written notice and received by midnight on the third day after you sign the contract. The first and last month’s membership fees will be refunded; however, the Initiation fee is non-refundable. The Full Membership Agreement is for all Full Membership categories and cannot be cancelled before one year unless the cancellation request is accompanied by a written request from your doctor. If cancellation request is for any other reason, the remaining month’s Membership Dues must be paid in full. The Full Membership Agreement will continue beyond one year until a written request is submitted 30 days prior to the next monthly draft. Cancellation forms are available at the Member Services Reception desk. Membership id cards must be returned upon cancellation. A $10 fee will be charged for each card not returned.

YWCA Greenwich Management may terminate Membership should a Member violate the YWCA Greenwich Policies, or their Membership Agreement, for behavior deemed by YWCA Greenwich Management as inconsistent with YWCA Greenwich Membership Policies, including behavior deemed detrimental to the well-being of the others.

YWCA Greenwich Management reserves the right to amend its Policies.